Older Person`s Bus Pass

The age at which you become eligible for an English National Concession bus pass depends on your date of birth.  The table below shows when you will be eligible from your date of birth:

Anyone born before 6 April1953 is eligible.

 

NoWCard Age Table
Date of birth   Date when eligible   Earliest date of application
6 April 1953 to 5 May 1953   6 July 20162 weeks before eligibility date
6 May 1953 to 5 June 1953   6 November 20162 weeks before eligibility date
6 June 1953 to 5 July 1953   6 March 20172 weeks before eligibility date
6 July 1953 to 5 August 1953   6 July 20172 weeks before eligibility date
6 August 1953 to 5 September 1953   6 November 20172 weeks before eligibility date
6 September 1953 to 5 October 1953   6 March 20182 weeks before eligibility date
6 October 1953 to 5 November 1953   6 July 20182 weeks before eligibility date
6 November 1953 to 5 December 1953   6 November 20182 weeks before eligibility date
6 December 1953 to 5 January 1954   6 March 20192 weeks before eligibility date
6 January 1954 to 5 February 1954   6 May 20192 weeks before eligibility date
6 February 1954 to 5 March 1954   6 July 20192 weeks before eligibility date
6 March 1954 to 5 April 1954   6 September 20192 weeks before eligibility date
6 April 1954 to 5 May 1954   6 November 20192 weeks before eligibility date
6 May 1954 to 5 June 1954   6 January 20202 weeks before eligibility date
6 June 1954 to 5 July 1954   6 March 20202 weeks before eligibility date
6 July 1954 to 5 August 1954   6 May 20202 weeks before eligibility date
6 August 1954 to 5 September 1954   6 July 20202 weeks before eligibility date
6 September 1954 to 5 October 1954   6 September 20202 weeks before eligibility date
6 October 1954 onwards   66th Birthday2 weeks before eligibility date

You can apply by visiting a library in:

or the Local Links office in:

or Coronation Hall in Ulverston

You won't need to fill in a lengthy application form or take in a passport photo as the library staff will do this for you. Your NoWcard will be sent to your home address.

Documents to take

You will need to take with you a copy of one item in list A and one item in list B.

A - Proof of age

  • birth certificate
  • proof of state pension
  • passport
  • driving licence

B - Proof of address

  • Council Tax bill
  • utility bill dated within the last 3 months
  • rent book or statement
  • bank statement dated within the last 3 months
Renew your expiring or expired pass by visiting the official NoWcard website.

There is a £ 10.50 charge to replace your lost or damaged card. If your card has been stolen and you have got a police crime number, you won't be charged.

How to get a replacement pass:

Online: 

If you have a credit or debit card and an email address you can order your replacement pass online. The replacement pass will be sent to the address held on our records for the pass holder. If this address has changed you should let us know.

(The online payment facility is only available to Cumbrian residents.)

By Telephone: 

Telephone: 01228 226720 (available 9am to 5pm Monday to Friday) - you will need a credit or debit card.

In Person: 

You can order a replacement bus pass by visiting your local library or local link:

By Post: 

You can apply in writing by sending your name, address and pass number along with a cheque for £ 10.50 (made payable to Cumbria County Council) to:

The ENCTS Assistant
Transport Services Team
Cumbria County Council
Parkhouse Building, Kingmoor Business Park,
Carlisle
CA6 4SJ

If you have moved address:

If you have moved out of Cumbria:

If you move outside of Cumbria please return your NoWcard with a letter explaining that you have moved by post to FREEPOST NOWCARD.

If the NowCard holder has passed away:

Please return their NowCard with a letter saying that they have passed away by post to FREEPOST NOWCARD

If you have changed your name, you can:

  • continue to use your NoWcard until it expires then provide evidence of your new name, or
  • change your card if you want it to show your new name. 

You will need to take proof (Deed Poll or Marriage Certificate) to one of the following locations: