Privacy Notice for Cumbria Registration Service
Cumbria County Council is committed to protecting your privacy when you use council services.
The Superintendent Registrar for Cumbria Registration Service is a 'data controller' under the Data Protection Act and is required to register its data processing activities with the Information Commissioner. (ICO registration A8182754)
We process personal information to enable us to provide a service for the registration of Births, Deaths, Marriages, Civil Partnerships and associated services.
Information may be collected on a paper or online form, by telephone, email, CCTV or by a member of our staff, or one of our partners.
We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.
- Personal
- Family Details
- Lifestyle and social circumstances
- Financial details
- Goods or services provided
- Employment and education details
- Business activities of the individual
- Details of enquiry or complaint
- Licences and certificates held
- Maintaining our own accounts and records
- Supporting and managing our employees
- Promoting the services we provide
- Marketing and tourism
- Carrying out health and public awareness campaigns
- Managing our property
- Carrying out surveys
- Licencing and regulatory activities
- Fraud initiatives
- Crime prevention and prosecution of offenders including the use of CCTV
- Corporate administration and all activities we are required to carry out as a data controller and public service
- Undertaking research
- Internal financial support and corporate functions
- Managing archived records for historical and research reasons
- Data matching under local and national fraud initiatives
- Public health
The information you provide will be managed in accordance with the General Data Protection Regulation (GDPR)/Data Protection Act 2018 to prevent unauthorised use or disclosure.
Training will be provided for employees who handle personal information. The council is fully committed to investigating personal data breaches and any misuse of your data by council employees will be taken very seriously.
The council will manage personal data in accordance with its Retention and Disposal Policy and will not keep your information longer than it is needed. Once information has been identified for destruction it will be disposed of securely.
If you access information online, the Cumbria website does not store or capture personal information, but merely logs a number called your IP address which is automatically recognised by the system. The system will record personal information if you:
- subscribe to or apply for services that require personal information,
- report a fault and give your contact details for us to respond,
- contact us and leave your details for us to respond.
For further information visit our Cookies web page.
The Data Protection Act sets out your rights regarding your personal information and how you can request it from the council as a public authority.
You have the right to get a copy of the information that is held about you. This is known as a subject access request;
You also have the right to complain to the Information Commissioner if you have any concerns regarding the council's handling of your personal data.
Submitting a Request
The right of subject access means that you can make a request under the Data Protection Act to any organisation processing your personal data.If you would like to request access to data held by the council please use one of the following:
Request Form - Large Print(MSWord 970KB)
Further information on the application process can be found at:http://www.cumbria.gov.uk/council-democracy/accesstoinformation/dataprotection/default.asp
Complaints
If you have any concerns about the council's use of your personal data, you have the right to complain to the Information Commissioner's Office (ICO).
The Information Commissioners Office is an independent body set up to uphold information rights in the UK.
They can be contacted:
By Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
By Telephone: 0303 123 1113
Online:www.ico.org.uk/concerns