How to license Approved Premises

Central government recently announced that the Registration Service can start to do appointments again, but only when it is safe to do so.

We are working very hard at the moment getting our offices ready and changing how we will work with our customers and communities.  Keeping you and our team safe is our top priority.

We are taking things step by step and as soon as we can, we will gradually start to take appointments and bookings again.

Some of the things we are going to do:

  • Screens at all reception desks and office desks to protect you and our team
  • Masks and gloves for staff  
  • Organising thorough cleaning of each office every day
  • Sourcing stocks of local cleaning materials so the team can clean between each customer appointment
  • Washing our hands more often and always between appointments
  • Hand sanitizer units in place in all offices for you and our team
  • New ways of working to reduce the time we spend with you to a minimum 
  • New ways of working to avoid handling cash wherever possible
  • Up to date signs with advice on how to stay safe in our buildings

We want to do all this but still give you the best customer experience possible.  The safety of you and our team is our top priority, and whilst we hope to reopen as soon as it is safe to do so, we thank you for your continued patience whilst we get everything in place.

Our telephone lines are busy so please visit this web page to keep up to date.

Specific service information:


Death or Still-birth

Notice of Intent for Marriage or Civil Partnership



Corrections and Re-registrations

To apply to have a venue granted approval to become an 'Approved Premises' and for a further information, depending upon the location of the venue, please contact on of the following:

All of Cumbria

Carlisle Registration Office
Lady Gillford`s House
Petteril Bank Road

Tel - 0300 303 2472

All applications will require the following before we can commence with an application:

1. The Fee (Please see the Terms and Conditions for current fee).
2. The completed application form.
3. A copy of the floor plans for the premises detailing which parts and/or rooms of the venue will     be used for marriage and civil partnership ceremonies. 
4. A Public Liability Document  
5. A Fire Risk Assessment Summary Sheet


Once all the above has been received, we will arrange a visit to the premises by a Registrar for the local area to inspect the premises, and discuss the application to ensure the relevant criteria and conditions are met.

After this has been done and the local authority has confirmed that the premises has met the criteria and conditions laid down, the application will be advertised on our website for a statutory notice period of 21 days. This enables the public to be aware of the application and to allow any objections to be lodged. 

Providing no objections are received, the premises will after the notice period then be granted Approved Premises status. 

If any objection(s) are received to an application, the approval process will be suspended. Only once the objection(s) has been investigated and it is established as to whether or not it affects the approval of the premises will the process continue to either grant or refuse the application.  

Please allow approximately 6 to 8 weeks for any application (without objection) to be completed.

Please note:  Premises wishing to apply to become an approved premises should not advertise or take bookings for any marriage and civil partnership ceremonies until the application is completed and approved premises status has been granted