Rubbish, Recycling

Rules for visiting the Household Waste Recycling Centres

Our Household Waste Recycling Centres are open as usual (times vary depending on site). However, we ask that you follow the site visitor rules below to help everyone stay safe and to reduce the risk of coronavirus spreading.

We all need to play our part in stopping coronavirus.

Please follow the site rules below when visiting:

  • Do not visit the HWRC if you have COVID-19 coronavirus
  • Site staff can assist with carrying heavier items if they have been taken out of a car
  • Please bring someone with you if you need help with lifting heavier items out of your vehicle
  • Follow social distancing measures when on site
  • Plan your visit, weekdays are less busy
  • Sort waste and recycling before your visit to minimise time on site
  • Expect queues
  • Wash your hands before and after your visit
Please do not bring your waste to the HWRC in your wheeled bin. Wheeled bins are local council property and should be left at your home. Taking wheeled bins up steps and attempting to empty them into containers at the HWRCs also poses a health and safety risk, so you will be refused entry with a wheeled bin.  Instead, you will be asked to remove the waste, sort it into other containers and come back to the HWRC at another time. Please save yourself an extra journey and sort your waste before you come to the HWRC. Thank you

Temporary Closure Ambleside (Rothay Holme) HWRC 28 September 2022, 8am to 12pm

Due to essential drainage works being carried out at Ambleside HWRC (Rothay Holme) the site will be required to close from 08:00 to 12 noon on Wednesday 28th September.  Please hold on to your waste for this half-day closure, there will be no further impact on services once the site is re-opened. We apologise for any inconvenience this may cause.

Kendal Household Waste Recycling Centre (HWRC)

Out of consideration to our neighbours and to avoid queues developing, please don't arrive at Kendal HWRC before 8.30am

Whilst the site is open at 8am, it takes 30 minutes to service the HRWC between 8am and 8.30am. Thank you.

COVID-19 information

Government guidance on coronavirus (COVID-19) has changed, the following frequently asked questions and answers provide more information about visiting an HWRC:

  • journeys should only be made to the HWRC by the person who has generated the waste.  Please do not pass on your waste to others to dispose of
  • children and pets must not leave the vehicle if they go to the HWRCs
  • please do not attend if you have got COVID-19 coronavirus or have COVID-19 symptoms

Please act responsibly and treat site staff with respect.  If you don't, you won't be allowed access and asked to leave.

There are still some measures in place at each HWRC to make sure the public and staff are safe.  These  include:

  • Site staff can assist with carrying heavier items if they have been taken out of a car. Please bring someone with you if you need help with lifting heavier items out of your vehicle. 
  • Incoming traffic may be stopped when staff are cleaning up or disinfecting operational areas. Please be patient when staff are doing this. At certain times throughout the day HWRCs may have to close for exchanging of full containers.   
  • Please be patient. 

The individual HWRCs will open on their usual days and times.  

Please check Cumbria County Council's website for opening days and times for each site as these can differ.

HWRC opening may change at short notice and may not be open.  Please check Cumbria County Council's website for up to date information.

Site staff can assist with carrying heavier items if they have been taken out of a car. Please bring someone with you if you need help with lifting heavier items out of your vehicle.

You can access the HWRCs in your car, campervan/motorhome, single axle trailer and minibus. 

You can also access with a valid waste permit with a van, utility vehicle or a car towing twin axle trailer.  Permits are no longer issued for vans and utility vehicles towing twin axle trailers.

The quickest way to request a permit is to apply for a permit online . You can also call on 0300 003 1118. 

Yes Cumbria County Council's Permit Scheme is still in operation.

HWRCs accept household waste - please see the HWRC page to find your nearest site and then click on the 'Materials Accepted' list on the site page.

Children and pets can come with you to the HWRCs. They cannot leave the vehicle for health and safety reasons.

Currently face coverings/masks are not required but if you feel more comfortable wearing a face covering/mask please do. This will be reviewed if government guidance changes.

Please do not visit the HWRC if you have COVID-19 or have COVID-19 symptoms.

Government advice is that waste from a house with cases of Covid-19 should be placed in a bag, which is then sealed, placed inside another bag, which is also sealed (so double-bagged but not both tied at the same time) and then stored for 72 hours before being put out for collection.  The timing of the deposit of the waste into the waste bin is all important in order to protect staff.

Please treat site staff with respect and act responsibly while you are on-site. Anti-social behaviour will not be tolerated. Visitors who are not acting respectfully or responsibly will be asked to leave and may not be permitted to return.

Please visit your local District Council website for the bin collections and waste services, including the latest updates as a result of the Coronavirus outbreak.

Although most kerbside waste and recycling collections are currently running as normal, some services may be affected. Please check with your local District Council for updates in your area. It is encouraged that householders make use of the waste and recycling containers provided, such as squashing boxes, plastic bottles and cans, and only visit HWRCs if necessary and as part of essential journeys.

Recycle for Cumbria

Recycle for Cumbria website

For more information visit the Recycle for Cumbria website

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