Parent and Carer - Support and Advice

In order to provide health support and advice for children in Cumbria, we offer an easy to access online E-School Nurse Service.

The video clinics are available for professional, parents and carers across the whole of Cumbria all day Tuesday and Thursdays.

Instead of being face to face, you will talk to the nurse over a live video link that is private and secure.

The nurse, in consultation with you will assess the child's health problems and provide you with support and advice.

For more information on the E-School Nurse video clinic please read the E-School Nurse Service user (PDF 302KB).

Please download our E-School Nurse poster (PDF 335KB) and display in your staff areas.

To book an appointment telephone: 01228 603973. 

These pages are here to offer first line information and guidance to schools for children with medical conditions; they include useful links for short and long term conditions along with pathways and example health care plans.

Better Care Together is 11 health and care organisations across Morecambe Bay implementing new ways to enable the public to lead happier and healthier lives.

To support parents/carers and their families they have produced some self-care films about common childhood illnesses:

High temperature video

Coughs, colds and breathing video

Thread worm video

Sore throat video

Gastroenteritis video

Head lice video

Ear ache video

Constipation video

Eczema video

If your child needs urgent medical attention call your usual out-of-hours GP services, go to your local emergency department or dial 999.

Advice on staying well this winter. 

Better Care Together

Visit Cumbria Partnership Children's therapy toolkit 

The toolkit has lots of ideas and general advice that can be used to support children's development and transition to school. 


Immunisations are really important - find out more about immunisations or visit the nhs vaccination page.

Special education needs

Find out more about special education needs 

Solihull approach

An exciting, well established model that really works! Solihull approach is all about emotional health and well-being. They have free online courses about being a parent and free downloadable information:

Useful websites

Essential parent 

NHS - tips for parents of fussy eaters  

NHS - dealing with difficult behaviour 

NHS - potty training tips 

Thinkuknow has a dedicated website for parents as well as ones for children of different ages

NSPCC has a web page for parents to provide support for online safety

There are many resources available for parents to help keep children safe when using the internet, our Public Health 5-19 digital wellbeing web page has lots of links.

Parent leaflets

PH 5-19 Internet safety parent factsheet (193KB)

PH 5-19 Mobile phone leaflet (PDF 1.8MB)

PH 5-19 Digital 5 a day leaflet (PDF 812KB)

Young person leaflets

PH 5-19 Internet grooming young person factsheet (PDF 198KB)

PH 5-19 Internet safety young person factsheet (PDF 192KB)

Early Years Mindfulness ideas booklet (PDF 1MB)

Family Line (PDF 8MB) is an emotional support and advice line for families to access Monday to Friday.

Moodzone from NHS is a web page with links to common problems and tips to boost mental health. For more websites links have a look at our Public Health 5-19 mental health and wellbeing page.

Support your child to access Free online counselling, support and emotional wellbeing service, chat and forums - it's safe and anonymous.  Visit to find out more.

Parent leaflets

PH 5-19 Resilient tips for parents factsheet (primary) (PDF 183KB)

PH 5-19 Resilient tips for parents factsheet (secondary) (PDF 108KB)

PH 5-19 Emotional health parent factsheet (PDF 179KB)

PH 5-19 Young carers parent factsheet (PDF 190KB)

PH 5-19 Worried about suicide parent factsheet (PDF 238KB)

Young person leaflets

PH 5-19 Self-esteem young person factsheet (PDF 176KB)

PH 5-19 Resilience young person factsheet (PDF 206KB)

PH 5-19 Body image young person factsheet (PDF 385KB)

PH 5-19 Feeling angry young person factsheet (PDF 289KB)

PH 5-19 Feeling sad young person factsheet (PDF 293KB)

PH 5-19 Feeling stressed young person factsheet (PDF 394KB)

PH 5-19 Bereavement and grief young person factsheet (PDF 286KB)

PH 5-19 Transition young person factsheet (PDF 239KB)

PH 5-19 Dealing with traumatic events young person factsheet (PDF 355KB)

PH 5-19 Hearing voices young person factsheet (PDF 216KB)

PH 5-19 Mental illness in the family young person factsheet (PDF 388KB)


NHS Choices Under 18s guide to quitting smoking
NHS Choices web page has information regarding smoking and quitting, including a cost calculator, finding a smoking cessation service and links to the NHS Smokefree website.


Talking to kids about alcohol (PDF 872KB) a guide for parents and carers from the Alcohol Education Trust

Talking to your kids about alcohol (PDF 63KB) a guide from Drinkaware

The Alcohol Education Trust also has a parent area to provide you with a huge range of advice and tips on keeping your teenagers safe around alcohol.

Drinkaware is is an independent charity working to reduce alcohol misuse and harm in the UK. We're here to help people make better choices about drinking.


Drug prevention for parents (PDF 907KB) a selection of substance abuse prevention resources for parents

Does your child know more than you (PDF 429KB) leaflet from FRANK

Gases and glues (PDF 635KB) is your child at risk what every parent needs to know

Legal highs and club drugs (PDF 1.2MB) A parent handbook

CADAS is a charity that provides drug and alcohol services and promotes harm reduction and supports problematic substance use across all ages and geographical areas of Cumbria

FRANK provides honest information about drugs and has a support helpline and live chat for friendly, confidential advice

Young person leafets

PH 5-19 Peer pressure young person factsheet (PDF 385KB)

PH 5-19 Festival young person factsheet (PDF 199KB)

PH 5-19 Drug and alcohol young person factsheet (PDF 416KB)

PH 5-19 Alcohol and the brain young person factsheet (PDF 256KB)

PH 5-19 E-Cigarettes young person factsheet (PDF 234KB)

PH 5-19 Smoking young person factsheet (PDF 355KB)

Sexual health

Family Planning Association
The sexual health charity Family Planning Association (FPA) provides advice and resources for all ages on sexual health, sex and relationships.  Below are a few of their helpful leaflets, they have a whole range of downloadable leaflets on contracption and STi's.

FPA your guide to contraception (PDF 1.3MB)

FPA your guide to male and female condoms (PDF 3.5MB)

FPA your guide to the contraceptive combined pill (PDF 193KB)

FPA your guide to the contraceptive implant (PDF 190KB)

FPA your guide to the contraceptive injection (PDF 216KB)

FPA your guide to the emergency contraception (PDF 144KB)

FPA your guide to abortion (PDF 132KB)

Sex and young people 
Link to NHS Choices web page for information for sexually active children and young people and those considering a sexual relationship.

Brook provides wellbeing and sexual health support for young people under 25 years

Cumbria Sexual Health Service Web page belonging to Cumbria Partnership NHS Foundation Trust Sexual Health Clinics, this links into other sexual health pages and resources

Childline is a free, private and confidential service for children. It provides support online, on the phone, anytime. It also has lots of information for children and young people, they have a web page with resources around puberty.

Parent leaflets

PH 5-19 Puberty young person factsheet (PDF 446KB)

PH 5-19 Pornography parent facthseet (PDF 214KB)


Young person leafets

PH 5-19 Peer pressure young person factsheet (PDF 385KB)

PH 5-19 Sexual health young person factsheet (PDF 736KB)

PH 5-19 Pornography young person factsheet (PDF 303KB)

PH 5-19 Sexual bullying young person factsheet (PDF 306KB)

PH 5-19 Festival young person factsheet (PDF 199KB)

PH 5-19 Divorce and separation young person factsheet (PDF 446KB)

An important part of being a parent is looking after yourself too. Parenting is a demanding job and takes a lot of physical and emotional energy. Your physical and emotional health has limits and if you don't take care of yourself you could develop mental and physical problems.

You are not alone. There are a lot of support and services to help you look after your wellbeing.

  • Trusted family and friends
  • Gp or counsellor, First Steps this is part of Cumbria Partnership NHS Foundation Trust and provides free, talking therapies to adults (18+) in Cumbria.
  • Cumbria Partnership Trust website provides advice and information about what's available to parents through the NHS, local authority, helplines and local organisations.
  • Minded for families has advice and information from trusted experts and will help you understand what problems occur, what you can do best to support your family, and how to take of yourself.
  • The Charlie Waller Memorial Trust has free resources for parents and professionals interested in mental and emotional wellbeing.
  • Young Minds have a parent support line available ring 0808 802 5544.
  • Samaritans offer a 24hour listening service and can be contacted on 116 123
  • Action for children service provides practical support and advice for parents.
  • Banardo's works directly with 301,100 children, young people, parents and carers every year.
  • Gingerbread the charity supporting single parents families to live secure, happy and fulfilling lives.
  • Family Lives is a national family support charity providing help and support in all aspects of family life.
  • The NHS Live Well section provides advice, tips and tools to help you make the best choices about your health and wellbeing.

PH 5-19 Behaviour parent factsheet (176KB)

PH 5-19 Parenting factsheet (PDF 175KB)