Tell CLS What You Think

*A copy of this email will be sent to the above address.

By submitting this form you confirm the following:

  • you have read and understood the council's privacy notice
  • the information provided is accurate
  • you have authority to request services on behalf of others, for example parent, guardian
  • you understand the council will use your data for the stated purposes.


Compliments, Comments and Complaints
CLS accepts that sometimes things go wrong and it is important that you contact us if you are unhappy with a service.  Please also let us know what you would like us to do to put things right.
We would also like to hear your feedback on the services we provide or if you have a suggestion on how we can make improvements.

If you would like to make a more formal complaint or comment please refer to the following documents:

Your comments will be passed on to the services involved.
Contacting Us




Telephone: 01228 221234

By Post: Corporate Complaints, Cumbria County Council, Cumbria House, 117 Botchergate, Carlisle, Cumbria, CA1 1RD.