A2B NoWcard - frequently asked questions

What is the A2BNoWcard?
The A2BNoWcard gives you freedom to travel for less around South Lakeland and beyond.

Can I get one?
Yes, if you're aged 5 to 18 and live in South Lakeland

How much do I save?
You will pay a maximum of £ 1.80 for a single journey or £ 3.00 for a return journey. If the fare is normally less than this, you will be charged the normal fare.

When can I use it?
Use your A2BNoWcard any time except on school days.

On these days you will be charged the normal, full bus fare if you travel before 9:30am or between 3pm and 5pm.

How can I renew my A2BNoWcard?
You can renew your A2BNoWcard online or in person at Kendal and Ulverston Libraries.

School Term dates

If you are travelling outside South Lakeland, both parts of a return journey must be taken on the same day or you will have to pay the normal bus fare for the return leg.

Where can I use it?
Use your A2BNoWcard on any journey in South Lakeland.

You can also use your card to explore Penrith, Keswick, Barrow, Kirkby Stephen and Lancaster and all stops on these routes for the same bargain price, as long as your journey starts in South Lakeland.

How does it work?
To make sure you can take advantage of low price fares, simply place your card on the card reader, let the driver know where you are travelling to and pay your fare.

How much is the card?
The card will cost you £ 7.50.

How long will the card last? 
The expiry date will be printed on your A2BNoW card.

The scheme will be reviewed annually. As a listening council we want to be sure that it delivers a good service as well as providing good value for money.

How do I apply?
Download an application form (PDF 365kb).

Take your completed application form to your local library and don't forget to take a passport photo and £ 7.50 application fee as well as proof of the age and address of the applicant.

If you are applying at Kendal library there is no need to take a passport photo as the library staff will take your photo and complete your application electronically. If you are under 16 you will still need to take the application form which must be signed by your parent or guardian.

Acceptable proof of age and address is either 

  • an NHS medical card

  • a driving licence (if the applicant has a licence)

  • a passport and bank statement

  • or a birth certificate and bank statement.

Library staff will check your application and identification and take your payment.

Your card will be posted to your home address.

What if the card is lost or stolen?
Telephone 0300 123 6737. A replacement card will cost you £ 10.

What if my card doesn't work?
You will have to pay the full fare for your journey.
You should then return your card to FREEPOST NOWCARD and a replacement will be issued to you free of charge with the difference in cost of your travel.