Carlisle Station Gateway and Citadels Consultation

Public Consultation: Friday 24 January to Friday 14 February 2020

Carlisle Railway Station is a major gateway into the city and is a key part of the national rail network. It accommodates over two million passengers every year and acts as a major interchange for the entire Borderlands region with services to the Cumbrian Coast, Tyne Valley, Settle to Carlisle and Glasgow and South Western lines. 

As part of the Borderlands Inclusive Growth Deal, proposals are in place to improve the railway station's access and its surrounding areas. This includes Court Square and the southern station entrance, plus providing enhanced retail opportunities. It would prepare for future rail service improvements providing better overall connectivity and more activity at the station.

We want your views on our two options for improving the station. Your insight as customers or neighbours of the station will be invaluable to help us ensure we design the right scheme for Carlisle Railway Station. A public consultation will take place between Friday 24 January and Friday 14 February 2020. This project is being developed jointly by Carlisle City Council and Cumbria County Council working with Avanti, Network Rail and Cumbria LEP as key partners.

Feedback from this consultation will support us in selecting a preferred option (or a combination of the options) to include in our business case that we prepare for Government.

    We're looking for the views of local residents, businesses, commuters and visitors in our 2nd public consultation.

    People can see the two distinct design options for improving the station and have their say in a number of ways, including in-person by visiting the venues below where members of the project team will be available to chat and listen to feedback:

    • Friday 24 and Saturday 25 January between 8am and 5pm, each day at Carlisle Railway Station 
    • Friday 31 January and Saturday 1 February between 10am and 4pm each day at The Lanes Shopping Centre

    A display will also be in place throughout the consultation in Carlisle Railway Station and students and staff from the University of Cumbria will be consulted on campus in Carlisle.

    We aim to improve Carlisle Railway Station to enhance the arrival areas of Court Square and the southern station entrance, provide improved car parking facilities, enhanced retail opportunities (shops, cafes, etc) and prepare for future rail service improvements to provide better overall connectivity and more activity at the station.

    The first public consultation ran between 18 September to 9 October 2019 and focused on four key areas with different issues and opportunities: 

    • Court Square
    • Station Entry and Interior
    • Car Park and Access
    • Junction and Route Improvements

    Download - Carlisle Carlisle Station and Citadels Consultation (PDF 914KB)


    Cumbria County Council and Carlisle City Council held a consultation period between Wednesday 18 September and Wednesday 9 October 2019. 

    This included public events at Carlisle Railway Station and the Lanes Shopping Centre.  

    The consultation process informed the public of our objectives for Carlisle Railway Station and  invited them to review the key issues and opportunities identified at the station.

    Full feedback summary (PDF 1MB)

    Your views and ideas on our two design options are important to help us shape our plans and assist us in the selection of a preferred scheme design that fits the needs of the station's neighbours and customers, the city of Carlisle and the wider Borderlands area.

    The results of this formal consultation will be published on here, where you can also sign-up for email updates.

    The next steps following the end of this consultation will be to:

    • Analyse your responses and summarise in a short report.
    • Develop a preferred design option to improve the station in response to what you tell us in this consultation.
    • Prepare an Outline Business Case to submit for Government approval.
    • Start work on the future phases of the project, including the Citadels scheme.