Contact us

Citizens Advice

To receive consumer advice or report a problem to Trading Standards, you can contact us via the Citizens Advice consumer helpline.  They will advise you and will also refer complex enquiries, urgent enquiries and those requiring further action to Trading Standards

Telephone: 08454 04 05 06

www.adviceguide.org.uk

For General Enquiries

Address: Trading Standards, South Lakeland House, Lowther Street, Kendal, LA9 4DQ

Telephone: 01539 713594

Fax: 01539 713580

Email: trading.standards@cumbria.gov.uk

Animal Movements

Address: Trading Standards, South Lakeland House, Lowther Street, Kendal, LA9 4DQ

Telephone: 01539 713137

Fax: 01539 713146

Email: animalmovements@cumbria.gov.uk

In person

All offices are open Monday to Thursday 9.00am – 5.00pm. Friday 9.00 – 4.30pm

Kendal Office: South Lakeland House, Lowther Street, Kendal, LA9 4DQ

We run a consumer advice surgery in Penrith Library on the second Monday of each month. Consumer advice surgery in Kirkby Stephen Library on the last Friday of each month. Opening hours 10.00 – 3.00pm

Ulverston Office: Neville House, Neville Street, Ulverston, LA12 0BL

We run a consumer advice surgery at the Nan Tait building in Barrow in Furness on a Thursday and we also run a consumer advice surgery in Millom on the last Wednesday of each month 10.00am – 2.00pm

Carlisle Office: Carlisle East Community Fire Station, Eastern Way, Carlisle, CA1 3RA. We run a consumer advice surgery in Carlisle Library on a Thursday 10.00am – 4.00pm

Cockermouth Office: Fairfield, Station Road, Cockermouth, CA13 9PZ

We run a consumer advice surgery in Whitehaven CAB on a Wednesday 10.00am - 4.00pm