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Older Person`s Bus Pass

The age at which older people become eligible for an English National Concession bus pass is the same age at which women become eligible for the state pension.

Anyone born before 6th April1953 is eligible.

 

NoWCard Age Table
DATE OF BIRTH   DATE WHEN ELIGIBLE   EARLIEST DATE OF APPLICATION
6 Apr 1953 to 5 May 1953   6 Jul 20162 weeks before eligibility date
6 May 1953 to 5 Jun 1953   6 Nov 20162 weeks before eligibility date
6 Jun 1953 to 5 Jul 1953   6 Mar 20172 weeks before eligibility date
6 Jul 1953 to 5 Aug 1953   6 Jul 20172 weeks before eligibility date
6 Aug 1953 to 5 Sep 1953   6 Nov 20172 weeks before eligibility date
6 Sep 1953 to 5 Oct 1953   6 Mar 20182 weeks before eligibility date
6 Oct 1953 to 5 Nov 1953   6 Jul 20182 weeks before eligibility date
6 Nov 1953 to 5 Dec 1953   6 Nov 20182 weeks before eligibility date
6 Dec 1953 to 5 Jan 1954   6 Mar 20192 weeks before eligibility date
6 Jan 1954 to 5 Feb 1954   6 May 20192 weeks before eligibility date
6 Feb 1954 to 5 Mar 1954   6 Jul 20192 weeks before eligibility date
6 Mar 1954 to 5 Apr 1954   6 Sep 20192 weeks before eligibility date
6 Apr 1954 to 5 May 1954   6 Nov 20192 weeks before eligibility date
6 May 1954 to 5 Jun 1954   6 Jan 20202 weeks before eligibility date
6 Jun 1954 to 5 Jul 1954   6 Mar 20202 weeks before eligibility date
6 Jul 1954 to 5 Aug 1954   6 May 20202 weeks before eligibility date
6 Aug 1954 to 5 Sep 1954   6 Jul 20202 weeks before eligibility date
6 Sep 1954 to 5 Oct 1954   6 Sep 20202 weeks before eligibility date
6 Oct 1954 onwards   66th Birthday2 weeks before eligibility date

Visit the library in Barrow, Carlisle, Kendal, Penrith, Whitehaven, Workington or the Local Links office in Alston, Kirkby Stephen or Coronation Hall in Ulverston. You won't need to fill in a lengthy application form or take in a passport photo as the library staff will do this for you. Your NoWcard will be sent to your home address.

Documents to take

You will need to take with you a copy of one item in list A and one item in list B.

A - Proof of age

  • Birth Certificate
  • Proof of state pension
  • Passport
  • Driving licence

B - Proof of address

  • Council Tax Bill
  • Utility bill dated within the last 3 months
  • Rent book/statement
  • Bank statement dated within the last 3 months
Renew your expiring/expired pass by visiting the official NoWcard website

Please note there is a £ 10 charge to replace your lost or damaged card. If your card has been stolen and you have obtained a police crime number with regard to the theft of the card, the charge will be waived.

There are a number of options available to obtain a replacement pass.

On-line:
If you have a credit or debit card you can order your replacement online. Please note you will be asked to supply an e-mail address as part of the request process so a receipt for your payment can be generated. You should also note the replacement pass will be sent to the address held on our records for the pass holder. If this address has changed you should notify us in advance of your replacement request.

Access the online service here.

Please note this on-line payment facility is available to Cumbrian residents only

By Telephone:
If you have a credit or debit card you can order a replacement over the telephone by calling 01228 226720. Please note the number is not an automated service and is only available during normal office hours Monday to Friday.

In Person:
You can order a replacement bus pass by visiting one of the Libraries or Local Links listed below:

Barrow Library
Carlisle Library
Kendal Library
Penrith Library
Whitehaven Library
Workington Library
Alston Local Links
Kirkby Stephen Local Links
Ulverston Coronation Hall

By Post:
You can apply in writing by forwarding your name, address and pass number along with a cheque for £ 10.00 (made payable to Cumbria County Council) to:

The ENCTS Assistant
Integrated Transport Team
Cumbria County Council
Parkhouse Building, Kingmoor Business Park,
Carlisle
CA6 4SJ

If you move address you should let us know:

        Call the NoWcard helpline on 0300 123 6737, or

        Go to one of the six main libraries at Barrow, Carlisle, Kendal, Penrith, Whitehaven or Workington, or Alston Local Links, Kirkby Stephen Local Links or Ulverston Coronation Hall.

If you move outside of Cumbria you must return your NoWcard with a note to that effect to:

        FREEPOST NOWCARD

If the NoWcard holder has passed away you should return their NoWcard with a note to that effect to:

        FREEPOST NOWCARD

If you change your name you can either:

        Continue to use your NoWcard until it expires then provide evidence of your new name, or

        Change your card if you want it to show your new name.
You will need to take proof (Deed Poll or Marriage Certificate) to your nearest main library at Barrow, Carlisle, Kendal, Penrith, Whitehaven or Workington, or to Alston Local Links, Kirkby Stephen Local Links or Ulverston Coronation Hall.