General Information for Transport Operators

Cumbria Coach Drivers` Map and Guide

Cumbria County Council, in association with Cumbria Tourism have produced a guide for coach drivers. The guide includes a grading scheme of Cumbria's roads for coach usage.

The guide is available to download for free from Cumbria4Coaches

Cumbria Coach Operators Association

Cumbria Coach Operators Association was formed as a body to interact with various organisations on matters concerning the operation of bus and coach transport throughout Cumbria.  The aim of the Association is to represent all PCV operators throughout the County on a  democratic  basis which allows operators to have their say on any issues that may arise.

CCOA are recognised as the official body by Cumbria County Council to represent coach operators.

Find Out More about how to join and other benefits of membership


Tenders are awarded via "The Chest", the North West's Local Authority Procurement Portal.

Payment Process

All your questions answered concerning purchase orders and invoicing.

Frequently Asked Questions

Compliance and Safety

Please see the documents below relating to the provision of Cumbria County Council transport contracts

 Title  Date  Size
10/05/2013 69k
29/04/2015 294k
14/03/2016 85k

Concessionary Travel

Concessionary Travel (ENCTS)

Cumbria County Council is responsible for administering the English National Concessionary Travel Scheme (ENCTS) in the county.

Cumbria Concessionary Travel Scheme 2017-18 (pdf 230k)

Cumbria Concessionary Travel Scheme 2018-19 (pdf 231k)

School Term and Holiday Dates

Term dates for Schools in Cumbria, for this year and for next year

Term dates

Schools and Colleges: Changes to term dates, finish times and inset days

Please refer to the document below for any changes to term dates, finish times and information about inset days. The document will be updated as and when we receive information from the relevant schools and colleges.

 Title  Date  Size
No documents found.

Useful Contacts

Operator Information


Compliance and Safety:        T: 01228 221707  

Concessionary Travel (ENCTS/NoWCard):

Passenger queries for School and College Transport: T: 0333 240 6965

Procurement and Contract Management for Transport: T: 01228 226424/226425/221705

Scheduled Bus Services:      T: 01228 226433

Social Care/SENS (Special Educational Needs and Disabilities):   T: 01228  226427/226428/226430