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Report a fault on the highway

For our Maintenance Processes please click here.

 Track an existing fault

Emergency or Risk to Safety

Road Traffic Collisions, sinkholes and collapsed structures

Carriageway Defects

Potholes, damaged kerbs, manhole covers and gully grates

Footway Defects or Hazards

Trip hazards, damaged bus shelters, manhole covers and gully grates

Lighting

Faulty street lights, lit signs, lit bollards and beacons

Flooding and Drainage

Standing water, blocked gullies, culverts and ditches

Trees and Vegetation

Overgrown trees, hedges, verges and weeds

Debris or Obstruction

Items on the carriageway, footway or verge which require attention

Winter Service

Icy roads and footways or salt bins and heaps

Road Markings or Signs

Damaged or missing road markings, signs and cat's eyes

Traffic Signals

Faulty traffic signals and pedestrian crossings

Roadside Fences and Barriers

Damaged crash barriers, fences, walls and railings

Structures

Damaged bridges, culverts, retaining and sea walls, fords, subways and cattle grids
Highways hotline:

Tel: 0300 303 2992 (answer phone service evenings, weekends and public holidays)

*Please note - cost of calls may vary depending on mobile provider*