Customer Feedback

Customer Engagement Strategy

Cumbria Registration Service is committed to providing customers with high quality registration services at key times in their lives, reflected in the facilities provided within the registration offices and the skill and dedication of staff.

The public are served in accordance with relevant legislation and regulations and the principles outlined in the Cumbria County Council's policies and procedures.  The service is totally customer focused and the high standard of service delivery achieved reflects positively on the local authority.  

This service plan strives to further improve our essential service and enable it to be fully maintained against the backdrop of budget pressures.

Please use our Customer Service Strategy (426.5 KB) for further information