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12/9/2012 - Citizens continue to get free advice in Eden

People in Eden will continue to benefit from a service offering free advice thanks to funding from Cumbria County Council.

Councillors today (Wednesday 12 September) gave the go-ahead to provide Citizens Advice Bureau in Eden with a one-off funding grant of £ 18,000 to help the generalist advice service to run until the end of March 2014.

The Citizens Advice Bureau (CAB) provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities and in 2011/12 dealt with 4,841 separate issues from 1,442 clients across the district.

This £ 18,000 grant from the county council's Eden Local Committee, goes some way to securing the CAB's future at its current levels of service for another 18 months and gives time for the organisation to secure alternative longer-term funding sources.

The CAB currently offers generalist advice and specialist debt advice services with the generalist advice service being open three days a week from an office in Penrith and on Tuesday afternoons in Appleby. The specialists Money Advice service is funded by the county council and has been delivered by the bureau since 2007.

The service relies on highly skilled, trained volunteers committed to giving their time to help their local communities when people have problems with debt, housing, benefits and other issues.

Chairman of Eden Local Committee, Councillor Martin Stephenson, said: "The Citizens Advice Bureau provides a very valuable service to the people of Eden and plays a key role in the county council's aspirations to tackle poverty.

"While the funding that local committee has is limited, in providing such a substantial sum of money to help keep the service running it shows how highly we regard the excellent work it carries out.

"It's clear that many people across the district really do rely on the support, help and advice on offer and I'm delighted Eden Local Committee is able to ensure this continues.

"We hope that by local committee providing this level of support it will allow time for other longer term funding sources to be secured."

Andy Auld, Chief Executive for Carlisle and Eden Districts Citizens Advice Bureau, said: "We are delighted that Eden Local Committee is supporting the CAB service in Eden, at a time when the service is as busy as ever." 

"This demonstrates the confidence there is in the high quality service which is provided by CAB volunteers and staff to the people of Eden district."

"The ongoing support of Cumbria County Council and Eden District Council, as well as the CAB's own fundraising efforts, is vital in securing the long-term future of this much needed service."

For more information contact communications adviser John Ballard on 01228 221752 or


For general enquiries to Cumbria County Council's communications team contact or call 01228 226338/ 221008/ 226601