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Charges and Fees

The Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004 allow public authorities to charge for information supplied in response to access to information requests. 

Please note that:

  • most of the council's information is freely available through our website or printed publications so it is worth checking prior to submitting a request;

  • other charges may apply for specialist enquiries or services (we will inform you about this where appropriate);

  • most information can be inspected in person at council offices by prior appointment;

  • where a fee applies, a cost notification will be issued and information will not be supplied until payment is received  

Generally the council provides information in response to requests free of charge.  However on some occasions we may need to charge you to cover our own disbursement costs, for example, photocopying, envelopes, postage and alternative media.  Further details can be found in the council's Charging Policy (PDF 122KB) .  A list of common charges can be found below and in the Schedule of Charges (PDF 101KB) .

Common Disbursement Charges (please see Schedule of Charges for complete list)
Size/ItemCost Per Page
A4 Photocopy (Black and White) £ 0.10p
A4 Photocopy  (Colour) £ 0.20p
A3 Photocopy (Black and White) £ 0.20p
A3 Photocopy (Colour) £ 0.40p
A2 Plan/Map (Black and White) £ 2.50
A2 Plan/Map (Colour) £ 5.00
A1 Plan/Map (Black and White) £ 3.00
A1 Plan/Map (Colour) £ 7.50
A0 Plan/Map (Black and White) £ 3.50
A0 Plan/Map (Colour) £ 10.00

CD

£ 1.50
DVD £ 2.00
Disclosure Log

Before you submit a request - look at requests already answered by Cumbria County Council

Request Information

Request information using the online request form

Contact us

Information Governance Team
Cumbria County Council
Cumbria House
117 Botchergate
Carlisle
CA1 1RD

Tel:  01228 221234

complaints@cumbria.gov.uk
information.governance@
cumbria.gov.uk

compliments@cumbria.gov.uk

Online Complaints Form